A company is only as good as its staff. However, employees can easily feel forgotten about when the company they work for merges with another.
What can I do to keep staff happy during a merger?
It is probably impossible to keep all staff from two merging companies happy. Some of them are bound to lose their job. Others may face significant changes to their working life. It does not mean you should not try. Here are some things you can do:
- Choose whom you merge with carefully: Problems can arise when two companies with very different cultures Employees used to one set of values may struggle to adjust to ones that clash.
- Keep people informed: Punctual communication is essential. You probably do not know all the facts when you first decide to merge. Tell workers what you know and provide more information when you have it.
- Be honest: Never tell someone their job is guaranteed until you are sure it is. If you are unsure, say so.
- Update contracts: You will need to actualize the paperwork of employees you retain. You may need legal help to draw paperwork affecting employees correctly.
- Show empathy: It can be easy to get wrapped up in the merger details and forget about the people that work for you. Take time to talk with and listen to your staff. Try to understand how the merger is affecting them. Do not treat people who lose their jobs as collateral damage.
- Take steps to integrate staff: The sooner the two teams start thinking as one, the better. It will require a positive intervention on your part.
Headhunters will be aware of your merger and could use the instability to poach employees critical to your company. Show workers you cherish them and remember, actions speak louder than words.